Terms and Conditions
General Information
Any access or use of MaKaRi or www.themakari.com signifies your consent to the following terms and conditions.
Prior to taking any legal or action otherwise, please contact us at MaKaRi to notify us of the nature of the query. MaKaRi will not accept any returns delivered to us without written communication and agreement prior to return to us.
Payments and Charges
We accept major credit cards (American Express, Visa, and MasterCard) as payment and PayPal. **Please note: Registration with PayPal is NOT required**. Orders from USA are subject to state and/or local sales tax where applicable. MaKaRi reserves the right to amend prices on the site at any time. From time to time, despite our endeavor to maintain accurate and correct pricing on the website, there may be mistake(s). If there is a mistake, you will be notified via email before the product(s) are dispatched to you. Shipping charges are not included in the price of the product. Shipping charges are determined by the total value, size of your order, and insurance fee in accordance with State Policies. Please note that extra shipping fee might apply for some items. We will notify you prior to shipping in those cases.
Order Processing
MaKaRi will process your online order within 24-48 hours of receiving your request on weekdays, given all items are in stock. Occasionally items may be oversold. All backorder items will ship as we receive them in the shop and therefore items ordered together may not be shipped together. We will contact you if any of your items are backordered in the event changes are needed to proceed.
Orders will also be accepted via email for all merchandise. When an order is placed on www.themakari.com, you will receive an email confirming the order and the billing details of the order once payment is confirmed. The order acceptance will be when the funds have been received and the product(s) have been dispatched to you. In some cases when items of heavy weight or irregular size are ordered, additional shipping charges may apply. In these cases, customers will be notified via email and asked to pay additional shipping and handling charges.
When ordering foods from MaKaRi for international deliveries you may be subject to import duties and/or taxes. MaKaRi is not responsible for any charges that are incurred from customs/duties whatsoever. Any additional charges for custom clearance are considered outside of our control and MaKaRi cannot predict the value of what these charges may be. For further information on custom and excise policies in you country, please contact your local customs office.
MaKaRi ships orders via UPS for US/Canada orders and USPS Priority Mail International for international orders. We do not ship to PO Boxes. Your shipping options and cost will be outlined at the time of checkout. You may track your order via the UPS/USPS website after your order has shipped. Upon shipping you will receive a confirmation email with the details of your order.
Any other questions about your order may be directed to info@themakari.com
Returns and Exchanges
Returns or Exchanges may be done within 14 days from purchase date, with prior communication with MaKaRi. We kindly ask that all valid exchange and returns must be in unused condition with original packaging, otherwise it will not be accepted. Any returned merchandise without prior communication is not accepted without exception. Upon inspection and approval, Exchange or Refunds/Store Credits will be provided. All sale items are Final Sale and cannot be returned or exchanged. MaKaRi does not accept or resume any responsibility for loss of or damage to returned goods whilst in transit from the customer. It is therefore strongly recommended customers use an appropriate carrier with a tracking or trace system. All charges incurred as the result of an exchange or return (ie. shipping, duties, and taxes) is the customer's responsibility. In the case of an exchange the buyer will be required to pay and additional re-shipping fee. These fees will vary on a per item basis.
If any matter of liability arise, the matter will be dealt with and settled between MaKaRi and the customer directly. The terms and conditions of the respective seller will apply and be the basis of the discussions.
Pick Up Orders
You will be notified what time your item will be ready for pick up in your confirmation email. Please indicate your name and order number, and the sales associate will locate your order. You have 14 days from the day you place your order to pick it up. If you are unable to pick your order up within 14 days, please contact us at info@themakari.com
Lost or Damaged Items
You understand and agree that MaKaRi shall not be liable for any direct or indirect damages or losses done by any of the services we provide. All items are purchased at your own risk. Any damage or loss caused from shipping is to be taken up by you with the shipping company. MaKaRi will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. Please note that international orders may be shipped via regular airmails and often do not come with a tracking number. We do not assume any responsibility for lost packages.
If you have questions regarding those terms and conditions, please contact us anytime at info@themakari.com
MaKaRi
97 Third Avenue
New York, NY 10003
(212) 995-5888
12:00 - 5:30 pm
Tuesday- Sunday
General Information
Any access or use of MaKaRi or www.themakari.com signifies your consent to the following terms and conditions.
Prior to taking any legal or action otherwise, please contact us at MaKaRi to notify us of the nature of the query. MaKaRi will not accept any returns delivered to us without written communication and agreement prior to return to us.
Payments and Charges
We accept major credit cards (American Express, Visa, and MasterCard) as payment and PayPal. **Please note: Registration with PayPal is NOT required**. Orders from USA are subject to state and/or local sales tax where applicable. MaKaRi reserves the right to amend prices on the site at any time. From time to time, despite our endeavor to maintain accurate and correct pricing on the website, there may be mistake(s). If there is a mistake, you will be notified via email before the product(s) are dispatched to you. Shipping charges are not included in the price of the product. Shipping charges are determined by the total value, size of your order, and insurance fee in accordance with State Policies. Please note that extra shipping fee might apply for some items. We will notify you prior to shipping in those cases.
Order Processing
MaKaRi will process your online order within 24-48 hours of receiving your request on weekdays, given all items are in stock. Occasionally items may be oversold. All backorder items will ship as we receive them in the shop and therefore items ordered together may not be shipped together. We will contact you if any of your items are backordered in the event changes are needed to proceed.
Orders will also be accepted via email for all merchandise. When an order is placed on www.themakari.com, you will receive an email confirming the order and the billing details of the order once payment is confirmed. The order acceptance will be when the funds have been received and the product(s) have been dispatched to you. In some cases when items of heavy weight or irregular size are ordered, additional shipping charges may apply. In these cases, customers will be notified via email and asked to pay additional shipping and handling charges.
When ordering foods from MaKaRi for international deliveries you may be subject to import duties and/or taxes. MaKaRi is not responsible for any charges that are incurred from customs/duties whatsoever. Any additional charges for custom clearance are considered outside of our control and MaKaRi cannot predict the value of what these charges may be. For further information on custom and excise policies in you country, please contact your local customs office.
MaKaRi ships orders via UPS for US/Canada orders and USPS Priority Mail International for international orders. We do not ship to PO Boxes. Your shipping options and cost will be outlined at the time of checkout. You may track your order via the UPS/USPS website after your order has shipped. Upon shipping you will receive a confirmation email with the details of your order.
Any other questions about your order may be directed to info@themakari.com
Returns and Exchanges
Returns or Exchanges may be done within 14 days from purchase date, with prior communication with MaKaRi. We kindly ask that all valid exchange and returns must be in unused condition with original packaging, otherwise it will not be accepted. Any returned merchandise without prior communication is not accepted without exception. Upon inspection and approval, Exchange or Refunds/Store Credits will be provided. All sale items are Final Sale and cannot be returned or exchanged. MaKaRi does not accept or resume any responsibility for loss of or damage to returned goods whilst in transit from the customer. It is therefore strongly recommended customers use an appropriate carrier with a tracking or trace system. All charges incurred as the result of an exchange or return (ie. shipping, duties, and taxes) is the customer's responsibility. In the case of an exchange the buyer will be required to pay and additional re-shipping fee. These fees will vary on a per item basis.
If any matter of liability arise, the matter will be dealt with and settled between MaKaRi and the customer directly. The terms and conditions of the respective seller will apply and be the basis of the discussions.
Pick Up Orders
You will be notified what time your item will be ready for pick up in your confirmation email. Please indicate your name and order number, and the sales associate will locate your order. You have 14 days from the day you place your order to pick it up. If you are unable to pick your order up within 14 days, please contact us at info@themakari.com
Lost or Damaged Items
You understand and agree that MaKaRi shall not be liable for any direct or indirect damages or losses done by any of the services we provide. All items are purchased at your own risk. Any damage or loss caused from shipping is to be taken up by you with the shipping company. MaKaRi will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. Please note that international orders may be shipped via regular airmails and often do not come with a tracking number. We do not assume any responsibility for lost packages.
If you have questions regarding those terms and conditions, please contact us anytime at info@themakari.com
MaKaRi
97 Third Avenue
New York, NY 10003
(212) 995-5888
12:00 - 5:30 pm
Tuesday- Sunday